Refunds & Cancellations

Please read our policy carefully regarding refunds and cancellations for tournament registration.

General No-Refund Policy

Tournament registration fees are non-refundable. Once a payment has been made, no refund will be issued under any circumstances, except in the specific cases mentioned below. The registration fee is used to cover all tournament-related expenses, including the prize pool and server costs.

Eligible Cases for Refund

A refund will only be issued in these two cases:

  • Tournament Cancellation

    If the entire tournament is cancelled by the organizers, all registered teams will receive a full refund of their registration fee.

  • Duplicate Payment

    If a single registration results in a duplicate payment due to a technical error, the extra payment amount will be refunded.

Ineligible for Refunds

No refunds will be given in the following situations:

  • If a team is disqualified (e.g., for cheating or breaking rules).

  • Due to personal technical issues, such as internet or power outages.

  • If a team fails to participate in the tournament (a no-show).

  • Due to any player's disconnection issues.